FAQ
Here you can find frequently asked questions of our customers and the answers to them.
Usually you can expect your order in the next 48h after dispatch, but this will depend on where you live.
If your order arrived damaged, you can do a complain at the DPD website or get in touch with our Customer Service. Be sure to complete this process within 30 days of your delivery date.
We’ll email tracking details of your order to you along with your dispatch confirmation. If you’re a registered customer you can also find these details by logging into your account and viewing your order history.
Your order will be dispatched next working day after you place an order.
We cooperate with DPD services.
You can place your order for delivery for outside of the UK, however the price would be higher
We can deliver to your permanent residential address or your work place. If you want your delivery to reach you at your employment place, remember that someone should be there to take receipt of the goods as the courier will deliver to the place not the person.